Since 1 January 2024, Kenya has replaced its visa system with an electronic travel authorisation (eTA). Here are some essential tips to avoid fraud and scams when applying for an eTA for Kenya:
Use the official website or a recognised visa agency
The official website issues the ETA for Kenya, but private visa agencies can help you. Beware of sites that imitate the appearance of the official website.
From 2017Visamundi can help you with your electronic travel arrangements. We can provide you with a team of experts competent and experienced in the procedures visa applicationWe'll be happy to help you every step of the way. Whether you need a tourist, business or other visa, our aim is to offer you an efficient, reliable and personalised service.
Recognising fraudulent sites
Here are a few signs that may indicate a fraudulent site:
- The site offers excessively high prices
- The site offers a fast turnaround that no other site does
- There are spelling or grammatical errors
- The site asks for more information than necessary
- Payment is not secure
Check information
Before making your request, here is some information to help you recognise a reliable site:
- Google reviews
- Contact form at the bottom of the website page
- Website of your country's embassy in Kenya
- Website of your country's Ministry of Foreign Affairs
Reasonable rates
The cost of eTA for Kenya is generally moderate. If a site charges excessive fees, it is probably a scam. Also check that the charges are justified at the time of payment.
Do not communicate sensitive information
Never provide sensitive banking information outside official or secure payment processes. During a secure payment, a new page appears and a double check is carried out (validation of payment by telephone with 3D secure, for example).
Beware of overly tempting offers
If an offer seems too good to be true (such as ultra-fast processing at a low price), you should remain vigilant. In general, the deadlines are similar to those on official websites, where the agency informs you of the deadlines depending on your date of arrival, so that it can offer you a valid document during your stay.
Check contact details
A legitimate site should provide clear and verifiable contact details. Beware of sites that only provide online contact forms.
At the bottom of the page there should be a "contact us" form, information about the company and at least the general terms and conditions of sale.
When in doubt
If you have any doubts, contact the Kenyan embassy in your country directly for information.
